directions to hard rock casino in sacramento

This is the first time I've ever been in a casino room where there was no tub to relax and take a soak in. They mention 'Rock Spa Amenities' in the room description but come to find out, that's what they call their shampoo and sundries. So I hardly slept all night hearing the whir of the loud fan. He apologized but told me that was just the way it was. I asked the tech where the switch was but he said that there isn't one. All the time in the room I was hearing a loud fan noise coming from the bathroom.

He then went up to the AC vent and pulled out a very clogged filter (don't they change them regularly?) and put in a new one. He informed me that the company has them locked and I was out of luck. I asked the tech if he could unlock the thermostat so I could set it to 65 ( what I use at home). They said they had no record of it but would send someone up asap. After waiting 45 minutes, I had to call again. They said someone from building maintenance would be up shortly.

I called the front desk and advised them of the situation. I tried to lower the AC but it is locked so you can't go any lower than 68 degrees. However, we had a problem with the room being too hot. First off, the deluxe king room is much smaller than what we're used to in casino hotels. I must share how disappointed I was in our room. Went to Hard Rock to have a romantic dinner and night out. Keep on Rocking Hard Rock you’re doing a wonderful job at it❤️🤘🤘🤘… They go above and beyond for their guests and make your visit the most comfortable and accommodating stay you will ever have! If you’re not happy, they will do whatever it takes to make sure by the end of your stay you walk out smiling, and happy with the best outcome you could have ever imagined. The staff at Council Oak go above and beyond for their guests and we couldn’t have left any happier!!! Thank you so much for your hospitality🥰 Speaking of staff, the staff within the entire Hard Rock establishment take care of any guest needs and you may have. We even got to try the creme brûlée for free❤️ This was unexpected, but was such a delightful surprise for us💕 It was absolutely amazing, from taste to texture our meals couldn’t have been any better. My Fiancé and I had the pleasure of eating at the steakhouse Council Oak and I must say the food was exquisite, and the staff was so friendly, helpful, and attentive. This establishment is ONE of a kind! From the memorabilia to the Rock Shop, to the various games and restaurants within the facility, everything is truly unique.

Hard Rock Hotel & Casino Sacramento at Fire Mountain Rooms.

Hard Rock Hotel & Casino Sacramento at Fire Mountain Features.

Hotels near Hard Rock Hotel & Casino Sacramento at Fire Mountain.

Directions to hard rock casino in sacramento